In this episode of Evo USA, host Austin Roden talks with Nishant Sharma, Senior Director of Data Science at Charter Communications, about the ways in which businesses can leverage artificial intelligence for effective data modeling and customer relationship management (CRM). They delve into the challenges of implementing AI technology, such as managing data privacy concerns and balancing automation with human intuition. The conversation also covers practical tips for incorporating AI into CRM strategies, including personalization, predictive analytics, and more. Tune in for an insightful discussion on the intersection of AI and data-driven decision making.